Frequently Asked Questions

Common reasons why listings are suspended include:

1) Company name includes additional text. Please input your company name into the title field. We do not accept titles such as Web Design London, Plumber located in leeds, Joe Bloggs Ltd | Bathrooms | Kitchens, Builder London, find a dentist near you, and so on.

2) Do not use all CAPS within text fields such as PLUMBER LEEDS or 26 ADDRESS STREET or LONDON or WWW.WEBSITENAME.COM

3) Your company is not a UK Business. We only accept UK Businesses

4) Errors within your listing. We only attempt to resolve issues if you submit a premium listing.

5) Your listing already exists. We do not accept duplicate company listings

6) We don't accept a website address within the company name field

7) We don't allow website url's within the description field unless you are submitting a premium listing

8) Free listings don't include the option to add a website url. We find that visitors will add their url to a different text field. We don't allow this. If you wish to add your website address, please submit using out standard or featured listing

9) We take the time to review listings so please take the time to complete your listing with accurate information. Please provide a description about your business and not just add a few words, such as, plumber based in Manchester . Please add details on the services you offer.

10) You submitted a paid listing without completing payment

11) We don't accept hashtags within your listing, for example #plumber #dentist

12) Please don't add keywords within the description field such as: laptops, design, web development, desktops, servers, kitchens, bathrooms. Please add your services as a vertical list

13) Don't include opening hours, address or telephone number within the description field

14) Please don't additional wording to the company name field, such as; Joe Bloggs Ltd | Dentist In London

15) Don't include your address, post code, city, county within the address one field. There is a seperate text box for each

16) Include a brief description about your business, we don't accept descriptions including a few words such as roofer in London, Web Design Manchester, Plumber in Leeds etc 

For further details on submission rules, please visit our terms page here

We highly recommend that you complete your listing with the correct details. We will correct minor details for premuim listings

Listings requiring major changes or business listings not located in the UK will be rejected and a refund will not be provided

The 'change plan' option will not appear if your listing is in a pending state

Please contact us if you wish to upgrade

Yes you can. Login to your client area, select your listing and click 'change plan'. If you have forgotten your password, please use the forgotten password option

If your listing is in a pending state, the option to change plan will not appear.

Please contact us if this is the case

Due to the sheer volume of free submissions, we aim to review your listing within 6 months, but may be longer and not always guaranteed. For a quicker review, please select one of the premium options.

If you have completed your profile with accurate details and used your actual company name within the company name field, such listings are picked up by our editors quickly.

Please take the time to complete your profile and use your company name instead of titles such as Webdesign London, IT Support in London, Restaurants in London, Accountant Leeds etc

We only take the time to correct minor mistakes for premium lists only

Contact requests are requests that potential customers submit in order to receive a bulk response from listing owners.

Listing owners with listings matching the request criteria are notified of the requests and may respond.

The listing owners can then respond to the request and continue the discussion with the potential customer.

Contact requests are sometimes referred to as leads or service inquires.

Featured listings which are not renewed are suspended. You can purchase a standard permanent listing if you wish for your listing to remain active.

 We do not share listing email addresses or provide bulk business details

Our free listing does not offer a website option

If you wish to add your website url, please select our standard or premium listing

Visit: Compare Listings

Sorry, we only accept UK Business listings

Yes, it's free but includes advertisements. The premium listings offer more features such as website url, social media links and a lot more.

We will never contact you via phone.

We will never chase for invoice payments. Listing owners are sent 3 invoice reminders via email prior to listings expiring and have the option to renew via the control panel. We will never call you chasing for payments. All our premium listings are non recurring, with no tie ins so you decide if you wish to renew or just ignore the emails.

Yes, you can login to your portal to make changes or feel free to contact us and we will be happy to make the changes for you

We review standard and featured listings within 48 hours

Free listings can take up to 6 months to review but we aim to review ASAP

You can login to your portal to cancel or feel free to contact us and we will be happy to make the change for you

We may ask for further details before we cancel your listing, to ensure the request is genuine

Yes, we can place your banner on all free listing pages or on our home page

We do not accept certain ads

Please contact us for details

You are charged a review fee upon submitting a website. This fee only ensures that your submission will be reviewed by an editor. This payment in no way guarantees that your listing will be approved and included in the directory.

Sorry, this is not a service we offer

Sorry, we do not offer a telephone service

Customising meta descriptions are included in the featured listing only. The purpose of a meta description tag is to provide a brief and concise summary of your website's content. Search Engines often display meta description tags in the Search Engine Result Pages (SERPs). These descriptions provide an introduction to your web site that will likely determine whether a person decides to visit your page or bypass it. Therefore, the better your meta description tags are, the greater the likelihood that a person will actually click on your link and visit your website.

vCard is a file format standard for electronic business cards. vCards are often attached to e-mail messages, but can be exchanged in other ways, such as on the World Wide Web or instant messaging. They can contain name and address information, phone numbers, e-mail addresses, URLs, logos, and photographs.

Advertisements only appear on free listings. We no longer offer a free listing submission. If you wish to remove ads from your free listing or add a website address, please upgrade to our permanent standard listing.

We offer HTML editor as part of our featured listing to allow business owners to enhance their listing page. Allowing business owners to highlight text, change font size, add embedded youtube videos and more.

By default, listings are suspended when a change is made. This allows our team to review the changes before their displayed to the public.